{"id":1506,"date":"2025-10-14T12:12:36","date_gmt":"2025-10-14T15:12:36","guid":{"rendered":"https:\/\/talkwoot.com\/?page_id=1506"},"modified":"2025-10-28T09:10:44","modified_gmt":"2025-10-28T12:10:44","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/talkwoot.com\/en\/terms-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1506\" class=\"elementor elementor-1506\">\n\t\t\t\t<div class=\"elementor-element elementor-element-95a2d82 e-flex e-con-boxed e-con e-parent\" data-id=\"95a2d82\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c12da83 terms-content elementor-widget elementor-widget-text-editor\" data-id=\"c12da83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"376\" data-end=\"408\"><em data-start=\"376\" data-end=\"408\">Last updated: October 14, 2025<\/em><\/p><hr data-start=\"410\" data-end=\"413\" \/><h2 data-start=\"415\" data-end=\"431\"><strong data-start=\"418\" data-end=\"431\">Agreement<\/strong><\/h2><p data-start=\"433\" data-end=\"959\">By accessing or using <a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"455\" data-end=\"499\">https:\/\/talkwoot.com<\/a>, you represent that you have the full authority to act on behalf of yourself, your company, or any legal entity you represent, and that your continued use of this website or platform constitutes acknowledgment that you have read, understood, and agreed to these Terms of Use and all other applicable agreements posted on this website, including our <a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"849\" data-end=\"902\">Privacy Policy<\/a> and <a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"907\" data-end=\"958\">Refund Policy<\/a>.<\/p><p data-start=\"961\" data-end=\"1275\">By viewing, visiting, or interacting with any part of this website, including banners, pop-ups, or advertising, you agree to all the provisions contained in these Terms of Use.<br data-start=\"1137\" data-end=\"1140\" \/>Access to this website is prohibited for any individual covered under the <strong data-start=\"1214\" data-end=\"1275\">Children\u2019s Online Privacy Protection Act (COPPA) of 1998.<\/strong><\/p><p data-start=\"1277\" data-end=\"1582\">TalkWoot reserves the right to deny access to any person or organization for any lawful reason.<br data-start=\"1372\" data-end=\"1375\" \/>Under the terms of our Privacy Policy \u2014 which you accept as a condition of viewing this site \u2014 TalkWoot may collect and store data and information for analytics, service improvement, and compliance purposes.<\/p><p data-start=\"1584\" data-end=\"1716\">These Terms may be updated periodically. Visitors are responsible for reviewing this page regularly to stay informed of any changes.<\/p><hr data-start=\"1718\" data-end=\"1721\" \/><h2 data-start=\"1723\" data-end=\"1754\"><strong data-start=\"1726\" data-end=\"1754\">Parties to the Agreement<\/strong><\/h2><p data-start=\"1756\" data-end=\"2072\">All visitors, users, subscribers, members, affiliates, or customers (collectively referred to as <strong data-start=\"1853\" data-end=\"1864\">\u201cUsers\u201d<\/strong>) are parties to this Agreement.<br data-start=\"1896\" data-end=\"1899\" \/>The website, its platform, and its owner \u2014 <strong data-start=\"1942\" data-end=\"1988\">Studio Web Consultoria em Inform\u00e1tica Ltda<\/strong> \u2014 are referred to collectively as <strong data-start=\"2023\" data-end=\"2072\">\u201cTalkWoot,\u201d \u201cthe Company,\u201d or \u201cthe Platform.\u201d<\/strong><\/p><hr data-start=\"2074\" data-end=\"2077\" \/><h2 data-start=\"2079\" data-end=\"2096\"><strong data-start=\"2082\" data-end=\"2096\">1. Purpose<\/strong><\/h2><p data-start=\"2098\" data-end=\"2327\">TalkWoot provides a <strong data-start=\"2118\" data-end=\"2150\">Software as a Service (SaaS)<\/strong> platform designed to facilitate automated communication, customer service, and data management through WhatsApp, Instagram, Facebook Messenger, and other integrated channels.<\/p><p data-start=\"2329\" data-end=\"2533\">These Terms govern your use of our platform and the services offered, which may include, but are not limited to:<br data-start=\"2441\" data-end=\"2444\" \/>chat automations, integrations, user management, message routing, analytics, and support.<\/p><hr data-start=\"2535\" data-end=\"2538\" \/><h2 data-start=\"2540\" data-end=\"2575\"><strong data-start=\"2543\" data-end=\"2575\">2. Acceptance and Amendments<\/strong><\/h2><p data-start=\"2577\" data-end=\"2854\">Your use of the TalkWoot platform, including account creation or continued access, signifies full acceptance of these Terms.<br data-start=\"2701\" data-end=\"2704\" \/>TalkWoot may amend these Terms of Use at any time, providing at least thirty (30) days\u2019 prior notice via email, in-app messages, or through this page.<\/p><p data-start=\"2856\" data-end=\"2970\">If you do not agree to the revised terms, you may terminate your account before the new version becomes effective.<\/p><hr data-start=\"2972\" data-end=\"2975\" \/><h2 data-start=\"2977\" data-end=\"3004\"><strong data-start=\"2980\" data-end=\"3004\">3. User Registration<\/strong><\/h2><p data-start=\"3006\" data-end=\"3097\">To access certain areas or features, you may need to register for an account. You agree to:<\/p><ol data-start=\"3098\" data-end=\"3355\"><li data-start=\"3098\" data-end=\"3155\"><p data-start=\"3101\" data-end=\"3155\">Provide accurate, current, and complete information;<\/p><\/li><li data-start=\"3156\" data-end=\"3202\"><p data-start=\"3159\" data-end=\"3202\">Keep your login credentials confidential;<\/p><\/li><li data-start=\"3203\" data-end=\"3268\"><p data-start=\"3206\" data-end=\"3268\">Accept responsibility for all activities under your account;<\/p><\/li><li data-start=\"3269\" data-end=\"3355\"><p data-start=\"3272\" data-end=\"3355\">Not use the platform for unlawful purposes, spam, or to violate third-party rights.<\/p><\/li><\/ol><p data-start=\"3357\" data-end=\"3569\">TalkWoot reserves the right to remove or modify a username deemed inappropriate or misleading.<br data-start=\"3451\" data-end=\"3454\" \/>If you provide inaccurate or incomplete information, TalkWoot may suspend or terminate your account without notice.<\/p><p data-start=\"3571\" data-end=\"3610\">By using the platform, you affirm that:<\/p><ul data-start=\"3611\" data-end=\"3873\"><li data-start=\"3611\" data-end=\"3672\"><p data-start=\"3613\" data-end=\"3672\">You have the legal capacity to enter into this Agreement;<\/p><\/li><li data-start=\"3673\" data-end=\"3718\"><p data-start=\"3675\" data-end=\"3718\">You are not a minor in your jurisdiction;<\/p><\/li><li data-start=\"3719\" data-end=\"3811\"><p data-start=\"3721\" data-end=\"3811\">You will not access the site through automated or non-human means (bots, scripts, etc.);<\/p><\/li><li data-start=\"3812\" data-end=\"3873\"><p data-start=\"3814\" data-end=\"3873\">Your use complies with all applicable laws and regulations.<\/p><\/li><\/ul><hr data-start=\"3875\" data-end=\"3878\" \/><h2 data-start=\"3880\" data-end=\"3905\"><strong data-start=\"3883\" data-end=\"3905\">4. License and Use<\/strong><\/h2><p data-start=\"3907\" data-end=\"4068\">TalkWoot grants you a <strong data-start=\"3929\" data-end=\"3992\">limited, non-exclusive, non-transferable, revocable license<\/strong> to use the platform and its services according to your subscription plan.<\/p><p data-start=\"4070\" data-end=\"4091\">You agree <strong data-start=\"4080\" data-end=\"4087\">not<\/strong> to:<\/p><ul data-start=\"4092\" data-end=\"4298\"><li data-start=\"4092\" data-end=\"4155\"><p data-start=\"4094\" data-end=\"4155\">Copy, modify, distribute, or reverse-engineer the platform;<\/p><\/li><li data-start=\"4156\" data-end=\"4222\"><p data-start=\"4158\" data-end=\"4222\">Use it for unlawful purposes, spamming, or unfair competition;<\/p><\/li><li data-start=\"4223\" data-end=\"4298\"><p data-start=\"4225\" data-end=\"4298\">Access or attempt to access systems or data beyond your authorized scope.<\/p><\/li><\/ul><p data-start=\"4300\" data-end=\"4354\">All rights not expressly granted remain with TalkWoot.<\/p><hr data-start=\"4356\" data-end=\"4359\" \/><h2 data-start=\"4361\" data-end=\"4412\"><strong data-start=\"4364\" data-end=\"4412\">5. Hyperlinking and Referencing Restrictions<\/strong><\/h2><p data-start=\"4414\" data-end=\"4467\">Unless expressly authorized by TalkWoot, you may not:<\/p><ul data-start=\"4468\" data-end=\"4704\"><li data-start=\"4468\" data-end=\"4563\"><p data-start=\"4470\" data-end=\"4563\">Hyperlink this website or any of its content (logos, trademarks, or materials) to your own;<\/p><\/li><li data-start=\"4564\" data-end=\"4660\"><p data-start=\"4566\" data-end=\"4660\">Reference the website URL in any commercial or non-commercial media without written consent;<\/p><\/li><li data-start=\"4661\" data-end=\"4704\"><p data-start=\"4663\" data-end=\"4704\">\u201cFrame\u201d or replicate the website content.<\/p><\/li><\/ul><p data-start=\"4706\" data-end=\"4844\">You agree to cooperate in removing any unauthorized references or links and may be held liable for damages resulting from such violations.<\/p><hr data-start=\"4846\" data-end=\"4849\" \/><h2 data-start=\"4851\" data-end=\"4890\"><strong data-start=\"4854\" data-end=\"4890\">6. Disclaimer of Website Content<\/strong><\/h2><p data-start=\"4892\" data-end=\"5104\">TalkWoot disclaims responsibility for the accuracy or completeness of any information published on or linked from this website.<br data-start=\"5019\" data-end=\"5022\" \/>Users assume all risk when viewing, reading, or relying on any such information.<\/p><p data-start=\"5106\" data-end=\"5386\">We do not guarantee uninterrupted or error-free service, nor do we assume liability for any damage caused by corrupt data, viruses, or other harmful elements transmitted through the website.<br data-start=\"5296\" data-end=\"5299\" \/>Users access and interact with this website and its content entirely at their own risk.<\/p><p data-start=\"5388\" data-end=\"5633\">This website is not part of or endorsed by <strong data-start=\"5431\" data-end=\"5455\">Meta Platforms, Inc.<\/strong> (Facebook, Instagram) or <strong data-start=\"5481\" data-end=\"5495\">Google LLC<\/strong>.<br data-start=\"5496\" data-end=\"5499\" \/>We may use <strong data-start=\"5510\" data-end=\"5524\">Google Ads<\/strong> or <strong data-start=\"5528\" data-end=\"5554\">Meta remarketing tools<\/strong> to show relevant ads to visitors who have previously interacted with our site.<\/p><hr data-start=\"5635\" data-end=\"5638\" \/><h2 data-start=\"5640\" data-end=\"5687\"><strong data-start=\"5643\" data-end=\"5687\">7. Plans, Payments, and Commercial Terms<\/strong><\/h2><p data-start=\"5689\" data-end=\"5871\">TalkWoot\u2019s paid services operate under subscription plans listed on the <a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"5761\" data-end=\"5805\">Pricing Page<\/a>.<br data-start=\"5806\" data-end=\"5809\" \/>Payment terms, frequency, and methods are defined at purchase.<\/p><p data-start=\"5873\" data-end=\"5918\">Failure to pay by the due date may result in:<\/p><ul data-start=\"5919\" data-end=\"6045\"><li data-start=\"5919\" data-end=\"5962\"><p data-start=\"5921\" data-end=\"5962\">Temporary suspension of account access;<\/p><\/li><li data-start=\"5963\" data-end=\"5990\"><p data-start=\"5965\" data-end=\"5990\">Late payment penalties;<\/p><\/li><li data-start=\"5991\" data-end=\"6045\"><p data-start=\"5993\" data-end=\"6045\">Termination of the account for extended delinquency.<\/p><\/li><\/ul><p data-start=\"6047\" data-end=\"6145\">Custom integrations or enterprise services may have separate billing terms agreed upon in writing.<\/p><hr data-start=\"6147\" data-end=\"6150\" \/><h2 data-start=\"6152\" data-end=\"6189\"><strong data-start=\"6155\" data-end=\"6189\">8. Data Processing and Privacy<\/strong><\/h2><p data-start=\"6191\" data-end=\"6454\">TalkWoot complies with the <strong data-start=\"6218\" data-end=\"6266\">Brazilian General Data Protection Law (LGPD)<\/strong> and the <strong data-start=\"6275\" data-end=\"6323\">EU General Data Protection Regulation (GDPR)<\/strong>.<br data-start=\"6324\" data-end=\"6327\" \/>We adopt appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of your data.<\/p><p data-start=\"6456\" data-end=\"6620\">By using TalkWoot, you agree to our data practices described in the <strong data-start=\"6524\" data-end=\"6581\"><a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"6526\" data-end=\"6579\">Privacy Policy<\/a><\/strong>, which forms part of this Agreement.<\/p><p data-start=\"6622\" data-end=\"6779\">The CLIENT is responsible for ensuring they have a legal basis (e.g., consent, legitimate interest) for processing any third-party data through the platform.<\/p><hr data-start=\"6781\" data-end=\"6784\" \/><h2 data-start=\"6786\" data-end=\"6820\"><strong data-start=\"6789\" data-end=\"6820\">9. Third-Party Integrations<\/strong><\/h2><p data-start=\"6822\" data-end=\"7056\">TalkWoot offers integrations with external platforms, such as WhatsApp Business API, Instagram, Facebook, and WooCommerce.<br data-start=\"6944\" data-end=\"6947\" \/>Each integration is subject to the terms, API limitations, and technical rules of the respective third party.<\/p><p data-start=\"7058\" data-end=\"7184\">TalkWoot is not responsible for service interruptions, policy changes, or feature limitations caused by third-party providers.<\/p><p data-start=\"7186\" data-end=\"7301\">Some integrations may require additional verification or documentation, which the CLIENT must provide upon request.<\/p><hr data-start=\"7303\" data-end=\"7306\" \/><h2 data-start=\"7308\" data-end=\"7340\"><strong data-start=\"7311\" data-end=\"7340\">10. Intellectual Property<\/strong><\/h2><p data-start=\"7342\" data-end=\"7517\">All software, design, source code, branding, trademarks, and other creative materials related to TalkWoot are the exclusive property of <strong data-start=\"7478\" data-end=\"7497\">Studio Web Ltda<\/strong> or its licensors.<\/p><p data-start=\"7519\" data-end=\"7695\">No part of the platform may be reproduced, modified, or distributed without prior written permission.<br data-start=\"7620\" data-end=\"7623\" \/>Your subscription does not grant ownership of any intellectual property.<\/p><hr data-start=\"7697\" data-end=\"7700\" \/><h2 data-start=\"7702\" data-end=\"7736\"><strong data-start=\"7705\" data-end=\"7736\">11. Limitation of Liability<\/strong><\/h2><p data-start=\"7738\" data-end=\"7906\">By accessing or using the TalkWoot platform, you waive any claims for damages arising from your use, including indirect, incidental, consequential, or punitive damages.<\/p><p data-start=\"7908\" data-end=\"8075\">In jurisdictions that do not allow such exclusions, TalkWoot\u2019s total liability shall not exceed the amount you paid in the <strong data-start=\"8031\" data-end=\"8049\">six (6) months<\/strong> preceding the incident.<\/p><p data-start=\"8077\" data-end=\"8243\">We are not liable for damages caused by events beyond our control, such as force majeure, natural disasters, war, government actions, or third-party service failures.<\/p><hr data-start=\"8245\" data-end=\"8248\" \/><h2 data-start=\"8250\" data-end=\"8276\"><strong data-start=\"8253\" data-end=\"8276\">12. Indemnification<\/strong><\/h2><p data-start=\"8278\" data-end=\"8485\">You agree to indemnify and hold harmless <strong data-start=\"8319\" data-end=\"8338\">Studio Web Ltda<\/strong>, its affiliates, employees, and partners from any claims, losses, or damages arising from your misuse of the platform or violation of these Terms.<\/p><hr data-start=\"8487\" data-end=\"8490\" \/><h2 data-start=\"8492\" data-end=\"8518\"><strong data-start=\"8495\" data-end=\"8518\">13. Site Management<\/strong><\/h2><p data-start=\"8520\" data-end=\"8551\">TalkWoot reserves the right to:<\/p><ol data-start=\"8552\" data-end=\"8793\"><li data-start=\"8552\" data-end=\"8611\"><p data-start=\"8555\" data-end=\"8611\">Monitor for and act against violations of these Terms;<\/p><\/li><li data-start=\"8612\" data-end=\"8656\"><p data-start=\"8615\" data-end=\"8656\">Restrict or suspend access to any user;<\/p><\/li><li data-start=\"8657\" data-end=\"8730\"><p data-start=\"8660\" data-end=\"8730\">Remove content or data that may harm the system or violate policies;<\/p><\/li><li data-start=\"8731\" data-end=\"8793\"><p data-start=\"8734\" data-end=\"8793\">Report unlawful behavior to the authorities when necessary.<\/p><\/li><\/ol><hr data-start=\"8795\" data-end=\"8798\" \/><h2 data-start=\"8800\" data-end=\"8831\"><strong data-start=\"8803\" data-end=\"8831\">14. Term and Termination<\/strong><\/h2><p data-start=\"8833\" data-end=\"9007\">These Terms remain effective while you use the platform.<br data-start=\"8889\" data-end=\"8892\" \/>TalkWoot may, at its discretion, suspend or terminate access to users who violate these Terms or applicable laws.<\/p><p data-start=\"9009\" data-end=\"9157\">Upon termination, data may be retained for up to <strong data-start=\"9058\" data-end=\"9069\">60 days<\/strong> for backup and legal compliance before deletion, in accordance with our Privacy Policy.<\/p><hr data-start=\"9159\" data-end=\"9162\" \/><h2 data-start=\"9164\" data-end=\"9205\"><strong data-start=\"9167\" data-end=\"9205\">15. Governing Law and Jurisdiction<\/strong><\/h2><p data-start=\"9207\" data-end=\"9478\">This Agreement shall be governed by and construed in accordance with the laws of the <strong data-start=\"9292\" data-end=\"9325\">Federative Republic of Brazil<\/strong>.<br data-start=\"9326\" data-end=\"9329\" \/>The parties agree that any disputes will be resolved in the courts of <strong data-start=\"9399\" data-end=\"9440\">S\u00e3o Paulo, State of S\u00e3o Paulo, Brazil<\/strong>, to the exclusion of any other forum.<\/p><hr data-start=\"9480\" data-end=\"9483\" \/><h2 data-start=\"9485\" data-end=\"9502\"><strong data-start=\"9488\" data-end=\"9502\">16. Notice<\/strong><\/h2><p data-start=\"9504\" data-end=\"9732\">You waive any right to receive additional notice beyond what is expressly provided in these Terms.<br data-start=\"9602\" data-end=\"9605\" \/>By continuing to use the website or platform, you confirm your understanding and acceptance of all provisions contained herein.<\/p><hr data-start=\"9968\" data-end=\"9971\" \/><p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Last updated: October 14, 2025 Agreement By accessing or using https:\/\/talkwoot.com, you represent that you have the full authority to act on behalf of yourself, your company, or any legal entity you represent, and that your continued use of this website or platform constitutes acknowledgment that you have read, understood, and agreed to these Terms [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1506","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/talkwoot.com\/en\/wp-json\/wp\/v2\/pages\/1506","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/talkwoot.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/talkwoot.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/talkwoot.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/talkwoot.com\/en\/wp-json\/wp\/v2\/comments?post=1506"}],"version-history":[{"count":26,"href":"https:\/\/talkwoot.com\/en\/wp-json\/wp\/v2\/pages\/1506\/revisions"}],"predecessor-version":[{"id":2479,"href":"https:\/\/talkwoot.com\/en\/wp-json\/wp\/v2\/pages\/1506\/revisions\/2479"}],"wp:attachment":[{"href":"https:\/\/talkwoot.com\/en\/wp-json\/wp\/v2\/media?parent=1506"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}